US Returns Policy
How do I return an item?
- We accept returns of unopened items (sealed in original packaging) purchased from the hubbleconnected.com within 14 days of delivery for a full refund.
- The product must be returned to us with all its original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product. It is important that you return the product exactly as you received it to be eligible for a full refund, any product returned without the product, accessories, cables, instruction manual/User Guide (UG), Quick Start Guide (QSG) or original packaging will not be refunded. If the returned item is received broken, damaged or missing any of the original parts we will not issue a refund and you have the option to receive the damaged item back at your cost.
- You can pack and send your return to us in just a few simple steps:
- Please contact Customer Support to inform us that you would like to return your goods.
- We will email you a Return Merchandise Authorisation (RMA) number and address of our warehouse for sending the item(s) back to us for restocking or refurbishing.
- Proof of purchase must be available upon request.
For more information, please contact our Customer Support at firstname.lastname@example.org